The Miami airport at this time is a major disaster. Hard to get into, bad service, airport cops either standing around, or trying to deal with very congested conditions and not helping much. Experience with ticket counter personnel at American went from one who was great, to one who was rude and obnoxious. I would highly recommend using Ft. Lauderdale airport instead (I had to pick up a package there, and it was a world different), and bypass Miami totally. Nothing good to report on this trip.
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