Kyoto Grand Hotel and Gardens: Reviews

Exterior
Hotel class:
4 star
User rating:
4 star Write a review

Average std. room/night
£108.16 – £159.67

All hotels in Los Angeles

Very disappointing

Overall

one star

I was very dissapointed in my stay at The New Otani Hotel and Garden. I was directed to the wrong room twice, and when i finally did receive the correct room, what I found was mold in the bathroom, a dirty carpet, an unneatly made bed and a lack of toiletries in the bathroom. The service I recieved during my stay was minimal and I have never been treated so poorly by a hotel staff.

Service

1 stars

Cleanliness

1 stars

Value

1 stars

5 June 2005 | A Yahoo! User

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