Kyoto Grand Hotel and Gardens: Reviews

Overall

It was the worst hotel I have stayed anywhere in the world. The front desk was unbelievable - rude and inconsiderated. They dont even bother to look at you when questions are directed at them, it seemed as if they were too busy doing paper works than to servce their customers. On top of the excellent service, the room was old and outdated, the bathroom was moldy and the wall paper was peeling off.

The Japanese are reputedly one of the in the world when it comes to customers service but I was very disappointed, I had better experience at motel across the street from Disneyland. One and only good thing about this hotel is that is only a block or two away from Little Tokyo, and if you like Japnese food like I do that you can risk it.

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