Quality Inn: Overview

Hotel class:

Not specified

User rating:

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Average std. room/night
£48.53 – £66.96

All hotels in Niagara Falls

7708 Niagara Falls Blvd, Niagara Falls, New York, 14304, United States…
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This Ruby Award-winning hotel, located on the eastern end of Niagara Falls and close to the Niagara Falls International Airport, features a wide range of quality rooms, at affordable prices. Amenities include an indoor pool, truck and RV parking, a tour desk for information and sightseeing arrangements, free coffee, and a gift shop. Jacuzzi suites are also available. A short drive will take you to a number of local attractions, including the Falls themselves, Niagara Reservation State Park, Maid of the Mist boat tours and Aquarium of Niagara.

Chain: Quality Inns, Hotels & Suites, Type: Hotel

Amenities and leisure activities

Hotel Amenities:

• Common/Public Areas Accessible to Wheelchairs
• Currency Exchange
• Gift Shop
• Room Service
• Multi-lingual Staff

Room Amenities:

• Air Conditioning (In Room)
• Newspaper (Free)
• Daily Maid Service
• Coffee Maker
• Kitchen/Kitchenette

Leisure Activities:

• Pool (Indoor)
• Pool (Children)
• Hot Tub

User reviews

Never again!

Amazingly enough, just one day after the "Hotel From Hell" was written on 8/19/04, I stayed with my family at the same place. Rude front desk girl - having a bad day or completely PMS! Got my money back. I was fighting for this one, but I won't stay there again. The sheets are all stained and I really wonder what was on them before they were cleaned?

06 Jun 2005 | A Yahoo! User

The hotel from hell!

This is an awful, disgusting, TERRIBLE hotel. If you'd like to see dead roaches being eaten by ants in the halls... or a blood stain on your bedsheet, this hotel is for you. I "stayed" in this dump last week for 1.25 hours - most of that time being spent on the phone with the manager and with the corporate headquarters. The manager steadfastly refused to refund my money, despite the fact that I'd been in the hotel only a few minutes before stating that I wanted out, and the corporate headquarters did nothing but give lame excuses: "Sir, your hotel is franchised. I'm afraid we have no authority to tell them to give you your money back." (This is B.S., of course. The corporate headquarters of a large franchise can exert all kinds of pressure on its franchisees.)

Bedsheets and pillow cases appeared to have not been changed. Ten foot smears streaked the tile in the upper lobby. Garbage was dumped all over the pavement ten feet from the side entrance. The place was GROSS.

Am I afraid of being sued (as the manager alluded... stating I could take it up with the owner's lawyers if I posted my many photos on the web)? Not really. Pictures speak a thousand words, and I took a whole bunch of really disgusting ones that I'll be posting to the web in short order.

STAY AT QUALITY INN (especially this Niagara Blvd. one) AT YOUR OWN PERIL. IT SUCKS AND YOU WON'T BE ABLE TO GET YOUR MONEY BACK. "Quality" Inn? What a joke.

BTW... I spent the night sleeping in my truck at a rest stop. Even if my credit card company fails to support my dispute of this bill (though I doubt that will happen,) I was much better off abandoning the hotel and sleeping on the road. At least I didn't feel dirty.

06 Jun 2005 | cjrudek