871 Seventh Av & 55 St, New York, New York, 10019, United States…
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Type: Hotel
Average user rating: ![]()
The first room we were shown to was small/dirty/ faulty wiring , the hairdryer was hanging out of the wall, the down pipe in the bathroom was thick with rust carpets dirty etc, After waiting to complain with about a dozen others also wanting to be moved to better rooms were we offered three others before being offered the chance of a "Suite" at an extra 60 dollars a night. Manangemet very unhelpful, staff offerering little help extra for observation that as the Wellington is over a hundred years old what do you expect". It took fours months of emailing Thomsons to finally get a partial refund of the extra we had to pay for what we should had been offered in the first place. Parts of the hotel were freezing cold and other parts like a sauna . Definately not a place I would ever stay at again
27 Mar 2007 | A Yahoo! UserWe booked in after having waited for what seemed like forever. There was no one to show us to our original room but we didn't mind as I always find exploring is good. When we arrived in our room we were gutted at how small and dingy it was. I decided that it didn't matter becaise we were only going to be in there to sleep and wouldn't spend much time there. However, I changed my mind when I saw a small rodent run up the curtain and into a hole. At reception we asked to see the manager who was very rude and had the attitude that it wasn't his problem. After about 40minutes they finally agreed to change our room. The second room was much bigger and lighter but very tatty and in need of a good clean. The location of the Wellington couldn't be better, we walked everywhere, but our stay was slightly tarnished by the hotel. The desk staff were helpful and polite but the I couldn't get other the managers lack of interest. Upon returning home we wrote a complaint letter that has never been acknowleged. For location I'd say it was great everytime but I would not advise anyone to stay here.
14 Nov 2005 | A Yahoo! UserWe stayed in this hotel from 3rd - 10th January 2005. On arrival we were given a room on the 9th floor. There was a layer of filth around the skirting boards, the bathroom light was yellow, and the sanitary was very old and grimy. The bed linen smelt of mothballs, the mattress was old and lumpy, and the pillows were stuffed with cut up foam. On opening the window to let in some air, the noise from the street was so loud you couldn’t sleep. There was an industrial fan on the building opposite running 24/7 and large delivery trucks for the deli. We were lead to believe by the pictures on the website we booked via hotelconxions.com that we would have a kitchenette but there wasn’t one. \n \nWe complained to the uninterested and unhelpful reception staff who conceded to move us to the 21st floor. The room and linen appeared cleaner, although we soon found that the bath’s pop up waste was broken, and the plug supplied was too small for it. Not that you would want to stay in it long as we found roaches in the bathroom most nights. In this room there was no way to turn the heating off so it got stiflingly hot which caused my asthma to act up. \n \nOur friends read the reviews prior to booking in with hotelconxions.com and were upgraded to a suite. Although they had problems as they had no heating for two days. I would recommend that if you stay in this hotel you book a suite as they seem to be cleaner, in a recently decorated part of the hotel and of a reasonable size. The twins are very small old, dirty. As neither hotelconxions.com or the Wellington have answered my complaint it appears that they care little for customer satisfaction. I have stayed in better 2* hotels on the continent that this place. Book in at your own risk!
05 Jun 2005 | A Yahoo! UserThis information is provided directly by users. Consider checking information yourself before relying on it. For more information click here.
anyone atayed at the wellington hotel in New York City?
Asked by slinky2005 — 4 answers
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