Rosewood Mansion on Turtle Creek: Overview

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2821 Turtle Creek Blvd, Dallas, Texas, 75219, United States…
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A world-class hotel, honored several times as the number-one hotel in the U.S., brings the grandeur of 16th-century Italy to a cozy downtown neighborhood. Once the home of a prominent Texas cotton magnate, the nine-story hotel is synonymous with elegance, world-class service, and impeccable accommodations. This hotel is part of Rosewood Hotels and Resorts. With a staff-to-guest ratio of more than two to one, you are sure to be pleased with the premier service received during your stay at this prestigious five stars and five-diamond hotel.

Chain: Rosewood Hotels & Resorts, Type: Hotel

Amenities and leisure activities

Hotel Amenities:

• Laundry Room
• Laundry/ Dry Cleaning Service
• Common/Public Areas Accessible to Wheelchairs
• Pets Allowed
• Currency Exchange

Room Amenities:

• Air Conditioning (In Room)
• Newspaper (Free)
• Safe (In Room)
• Coffee Maker
• Kitchen/Kitchenette

Leisure Activities:

• Health Club
• Health Spa/Massage
• Pool (Outdoor)

User reviews

The Best Ever!

This is the best hotel we have ever stayed at. We have traveled across the country and stayed at all 5 star hotels and this one is the very best. Everything about it, the service was just excellent. Everything was and we will go back because our daughter lives near and that will give us an excuse to travel back the the Mansion.

06 Jun 2005 | A Yahoo! User

OUTRAGEOUSLY OVERRATED

The restaurant is great, but the hotel leaves A LOT to be desired. Room was not that nice, dirty, and way overpriced. The staff was neither friendly nor helpful - some were inept and even rude. Extremely disappointing stay - don't waste your money - there are FAR better places to spend it.

06 Jun 2005 | A Yahoo! User

Can't wait to tell others of lousy service

I called at 9:30 PM on Wednesday nite to make a reservation at the restaurant. After being on hold for 15 minutes with the same stupid message telling me I am important, I hung up, called again, asked if the restaurant was open, which it supposedly was, I had them transfer my call again and again for 15 minutes got the same message. There is a function to leave your phone number and a return call is promised. After 24 hours, I called again at noon on Thursday and the lady at the restaurant said "well if you would have called yesterday, I would have been able to get a reservation at the restaurant. \n I was going to stay at the hotel if I could get a restaurant reservation, but won't go back there ever because of no return phone call, terrible attitude and a total waste of my time on long distance three times.

06 Jun 2005 | A Yahoo! User